What is Ajena

TODO: translate to Indonesian. English source is authoritative; render it into Indonesian below.

Ajena is Sawala Cloud's AI chat agent. You upload your own documents to a knowledge base, embed a chat UI on your site, and your visitors chat with an assistant whose answers are grounded in your content — not generic web knowledge. Each visitor gets their own conversation history.

When to choose Ajena

Reach for Ajena when you want an assistant that knows your material:

• A support or help assistant that answers from your documentation.
• A product or sales assistant grounded in your catalog and FAQs.
• An internal knowledge assistant over your team's documents.

How it works

• Knowledge base — admins upload documents. Ajena indexes them so the assistant can retrieve the most relevant passages when answering.
• Grounded answers — at chat time, Ajena finds the relevant pieces of your knowledge base and gives them to the language model as context, so replies stay tied to your content.
• Sessions — each user has their own list of conversations, with message history preserved. Session links reveal nothing about who owns them.

Adding it to your site

Ajena provides a ready-made chat UI you embed on your site, plus an admin surface for managing the documents in your knowledge base. Your Sawala sign-in carries over to it — see Accounts & sign-in.